Archive for the ‘Testimonials’ Category
Thank you once again for taking the time out of your busy schedule to do this presentation for our “troops”!
Police Academy: Older Adult Division Troop Leaders
Kim Armstrong & Sandi Bass
My husband and I were on a week’s long vacation in Mexico recently. On our first day there I began experiencing some serious health issues and was very skeptical about seeking medical attention in Mexico. My situation grew worse very quickly. My husband encouraged me to email the Dauphin Clinic pharmacy and ask their advice about medication options and medical treatment. I sent my email that night before bed and the next morning when I got up I checked my email there was a reply waiting for me. Trevor answered the questions I had about the medication and encouraged me to see a doctor where I was. I did so immediately, got the medication I needed and was able to enjoy my holiday in its entirety. It’s because of fantastic customer service like that my husband and I both make sure our business stays with the Clinic Pharmacy. It may sound like a small thing, just writing me an email. But that prompt, professional reply literally saved our week’s holiday. Thank you doesn’t seem to say enough.
I have been a regular customer at the Dauphin Clinic Pharmacy, since the start. I have no regrets with dealing with them.
I believe their smiles and thank you’s are a necessary part of a successful business. I also believe that all the staff working at the Pharmacy are sincere and caring with everyone they serve.
Not once did I have any problems or complications with the service provided from them all these years.
It is seen in their success, as they are a very successful establishment. Their dimensions of work eithics cannot be measured on an ordinary scale. I find their natural approach has tremendous value, and is a gift to the community and surrounding areas.
I have learned from my own experience the importance of the word medication, and the Pharmacists, who rely on for information on a continuous and regular basis. I wish all the employees the very best.
Also to you Myles congratulations with your business, and the expansion you have added to help serve your customer’s and growing needs of the community.
A Very Satisfied Customer.
Rita Dupley was stuck in Winnipeg because her mother was in the hospital and was running out of her medications. We offered to get a hold of her doctor to get a new prescription and mail them to her in Winnipeg. The following was her reaction:
“Thank you, Trevor – that is awesome!
I guess I should have known you’d be helpful – because isn’t your mission stmt something like “we want to AMAZE you with our customer service….”?
Thanks so much – my mom was just admitted …- we’re looking at a minimum of 8 more weeks here.
You Rock, Trevor!!”
Thank you for your presentation today. We are grateful that we have professionals such as you in our community that we can call upon and who graciously and enthusiastically participate in our programs.
Dauphin Police Academy Older Adult Division
-Troop Leaders and Cadets
We certainly appreciate all the help we get from Pat Lamborn. He is always willing to listen to any health problems we may be experiencing, goes over our prescriptions with us, and may suggest an over-the-counter medication we might be wanting. We feel very comfortable talking to him! Thanks Pat
Jim & Geri Sigvaldason
After some 25 + years of dealing @ DCP, I have to say I/We have always been treated well, served quickly with a smile. Thanks to Trevor & Pat for answering some pretty dumb questions over the years! Thanks to Trevor for speaking to our arthritis support group in Dauphin. We always manage to have fun!!
The pharmacists at Dauphin Clinic Pharmacy have restored my confidence in the opportunity to receive professional and knowledgeable care. The environment they have created at DCP is one of teamwork, prompt service and staff self esteem. This pharmacy is a happy place to visit. The diversified service they provide is indicative of the attitude – the client patient comes first.
I live in Spruce Grove, Alberta, and spent a while talking with Trevor at the Dauphin Pharmacy this evening. My wife has post polio syndrome, chronic pain & fatigue, fibromyalgia, etc. Her pain symptoms spiked so severely in 2007 that she was in and out of hospitals every month (and ER’s don’t like pain patients; they are treated as drug-seeking addicts, especially at the U of A).
She has had adverse reactions to pretty much everything, including fentynol patches, methadone, etc. She took herself off of methadone cold turkey this past Sept., after having been on it for 3 years.
She suffered horrible withdrawals, and now that we’re through that, she’s on nothing for pain. Her new pain dr. has prescribed Butrans patches, but we’re a little nervous about going that route, which is why I called Dauphin. Trevor was extremely helpful, and made some good recommendations.
Mark G. Judy